Your Data, Your Decision:
By creating an account on jb com, you are agreeing to this Privacy Policy. We recommend reading it before you register.
Jb com collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform. Full details are provided below.
| Data Type |
Example |
Reason for Collection |
| Identity-Related |
Name, date of birth, NID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile Number, Email |
OTP, Notifications & Support |
| Financial Information |
Mobile banking number, bank account |
Deposit & Withdrawal Process |
| Usage Data |
Login time, betting history, game activity |
Service Improvement & Security |
| Technical Information |
IP address, browser, device type |
Fraud Prevention & Security |
| Cookie Information |
Session cookies, preference storage |
Improving User Experience |
Please Note: jb com never stores your full payment card number or banking PIN. During payment processing, this information goes directly to the relevant payment gateway.
Jb com uses your information only for specific, legitimate purposes. Below is a clear breakdown of what data is needed for each purpose and why.
- Account Management: Your identity and contact details are used to complete registration, login verification, password recovery, and the KYC process.
- Payment Processing: Your registered payment method details are used to process deposits and send withdrawals.
- Security Assurance: Usage data and technical data are analysed to detect suspicious activity, multiple accounts, and fraud.
- Customer Support: Your information is used to handle your support requests accurately and to review the history of previous interactions.
- Relevant Offers: Your gaming habits and preferences are analyzed to show you bonuses and offers that are actually relevant to you.
- Legal Obligations: Information must be provided in response to valid requests from licensing authorities or law enforcement agencies.
Jb com never shares your data with third parties for marketing purposes. Any offers or updates you receive come directly from jb com only.
Jb com does not sell your data — that is a core principle. However, in certain limited circumstances, some information may need to be shared with third parties.
- Payment Partners: Transaction data is shared with payment providers such as bKash, Nagad, or Rocket solely to process your transactions — and only the minimum information required is shared.
- Technology Partners: Technology companies that support platform operations may only use your information for the purpose of delivering their specific service — nothing else.
- Legal Authorities: If jb com receives a court order or a lawful government request, we are legally required to provide the relevant information. In such cases, we will make every effort to notify you in advance where possible.
- Game Software Providers: Third-party game providers are involved in running Live Games. They only receive data related to your game session, never your personal identity.
Our Commitment: jb com has data protection agreements with every party it shares information with. They are not permitted to use your data for any purpose beyond what jb com has authorized.
The jb com website uses cookies. Cookies are small data files stored in your browser that help make your experience smoother and more personalised.
- Essential Cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Functional Cookies: Your language preference, time zone, and other settings are saved so you never have to reconfigure them on each visit.
- Analytics Cookies: Used to understand which pages get the most traffic and where issues occur. All data is analyzed anonymously.
- Cookie Controls: You can disable non-essential cookies from your browser settings. Please note that turning off certain cookies may cause some platform features to stop working properly.
Jb com does not use tracking cookies for any external ad networks. What you do on jb com is never shared anywhere else.
Jb com employs multiple layers of security to protect your data — from technical safeguards to staff training, every aspect is covered.
- SSL 256-bit Encryption: All communication between your browser and jb com servers is encrypted. No one can intercept or read your data in transit.
- Password Hashing: Your password is never stored in plain text. We use a strong hashing algorithm, making it impossible to reverse-engineer your original password.
- Firewall & Intrusion Detection: jb com servers are protected by industry-standard firewalls and IDS systems. Any unusual activity is automatically flagged and an alert is triggered immediately.
- Restricted Access: Only jb com staff who require access for their specific role can view your data. All access is logged.
- Regular Security Audits: A third-party team of security experts regularly audits our systems to identify potential vulnerabilities, which are then addressed promptly.
- Data Backup: Your data is regularly backed up to secure locations to prevent any loss in the event of a technical issue.
You Can Help Too: Use a strong password, enable two-factor authentication, and sign out after logging in on an unfamiliar device. Security is a shared responsibility.
As a jb com member, you have important rights over your own data. To exercise these rights, email support@jbcom.net or reach us via live chat.
👁️
Right to Access Your Data
You may request to know what information we hold about you. We will respond within 30 days of your request.
✏️
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction. Urgent updates are handled promptly.
🗑️
Right to Deletion
Upon account closure, you may request deletion of any data held beyond what is required for legal compliance.
⛔
Right to Restrict Processing
You may request that we stop using your data for specific purposes, though this may affect certain services.
📦
Right to Data Portability
You may request a copy of your data in a machine-readable format.
🚫
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time.
Jb com strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a minor is found to have registered using false information, their account will be closed immediately and all associated data will be deleted.
If you believe your child is using jb com, please contact us immediately at support@jbcom.net — we will take prompt action.
Jb com may update this privacy policy from time to time. Changes may be prompted by new legal requirements, technological developments, or updates to our services.
For any significant changes, we will notify you via your registered mobile number or email at least 14 days before they take effect. Minor updates can be identified by the "Last Updated" date at the top of this page.
Tip: Check back on this page occasionally. Keep notifications enabled to stay informed of any changes.
If you have any questions about our privacy policy or wish to make a request regarding your data, contact jb com through any of the channels below.
- Live Chat: Click the live chat button on the website — get help in Bengali 24/7, with a typical response time of just 2–5 minutes.
- Email: support@jbcom.net — Email us for privacy-related requests or detailed enquiries. We respond within 24 hours.
To ensure your request is handled correctly, write "Privacy Request" in the email subject line and include your registered mobile number. jb com treats all privacy-related requests as a priority.